First American India

Healthcare Operations Intern

InternshipIn OfficeShimla, Himachal Pradesh2 months25K/mo12 openingsImmediate / Rolling

About this internship

First American India is hiring a Healthcare Operations Intern in Shimla — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to hospital operations and accreditation rather than a certificate-only programme. About the role As a Healthcare Operations…

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Skills you'll use

NABH / JCI Accreditation StandardsBed Occupancy OptimisationHospital ERP (HIS)Patient Flow AnalysisQuality Indicators & AuditsSOP DocumentationAdvanced ExcelStaff Rostering SupportRoot Cause AnalysisPatient Experience Measurement

What you'll do

Work on improving patient flow and keeping the hospital audit-ready alongside the core team
Apply NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS), Patient Flow Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/MHA (Hospital Management), B.Sc (Nursing / Allied Health), BPT, BDS or any graduate with healthcare coursework
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS) (or a genuine willingness to learn them)
Exposure to Patient Flow Analysis, Quality Indicators & Audits, SOP Documentation is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Shimla, Himachal Pradesh or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough

About First American India

First American India operates in the financial technology sector and has an active presence in Shimla. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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