HDFC ERGO

Healthcare Operations Intern

InternshipIn OfficeHowrah, West Bengal2 months21K/mo10 openingsImmediate / Rolling

About this internship

Join HDFC ERGO in Howrah as a Healthcare Operations Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on hospital operations and accreditation work. About the role As a Healthcare Operations Intern at…

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Skills you'll use

NABH / JCI Accreditation StandardsBed Occupancy OptimisationHospital ERP (HIS)Patient Flow AnalysisQuality Indicators & AuditsSOP DocumentationAdvanced ExcelStaff Rostering SupportRoot Cause AnalysisPatient Experience Measurement

What you'll do

Work on improving patient flow and keeping the hospital audit-ready alongside the core team
Apply NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS), Patient Flow Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/MHA (Hospital Management), B.Sc (Nursing / Allied Health), BPT, BDS or any graduate with healthcare coursework
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS) (or a genuine willingness to learn them)
Exposure to Patient Flow Analysis, Quality Indicators & Audits, SOP Documentation is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Howrah, West Bengal or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team

About HDFC ERGO

HDFC ERGO operates in the insurance sector and has an active presence in Howrah. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…

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