Staff Software Engineer - Infrastructure,Kubernetes

About this role

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In OfficeHyderabad

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Skills you'll use

What you'll do

• Telemetry infrastructure and data pipelines 
• Design, build, and own backend services for distributed data streaming and processing that handle high-volume, high-cardinality event data with predictable latency and no silent data loss. 
• Build and maintain Kafka-based streaming pipelines and the pipeline components that feed ClickHouse. 
• Own data modeling and query performance in ClickHouse — partitioning, sort keys, materialized views, retention, and the cost curve that comes with all of it. 
• Partner with product and platform teams to shape requirements for telemetry ingestion and processing, then drive the solutions to production. 
• Kubernetes, DevOps, and production ownership 
• Deploy, scale, and operate services in production Kubernetes environments, including Helm-based deployments and CI/CD pipelines that make releases repeatable and safe to roll back. 
• Own observability for what you build — meaningful metrics, useful logs, real tracing, and alerts that fire on customer impact rather than on noise. 
• Debug and resolve production incidents independently, participate in on-call, run root-cause analysis, and operate against defined service level objectives. 
• Full stack engineering and technical leadership 

Who can apply

• Mandatory minimum 
• 8+ years of Backend software engineering experience 
• 4+ years of Designing and operating distributed systems 
• 3+ years Kubernetes in production, including Helm and CI/CD 
• 3+ years Kafka or equivalent streaming and data pipelines 
• 3+ years On-call and production ownership 
• Bachelor’s degree in computer science, software engineering, or a closely related technical field 
• A master’s degree may offset up to one year of the experience minimum. Equivalent practical experience is considered where technical depth is clearly demonstrable. 
• Required qualifications 
• Strong backend development experience in Java, Python, Go or equivalent, used in production at scale. 

About ServiceNow

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