MyInternships.in
ServiceNow logo — ServiceNow Staff Software Engineer at ServiceNow
ServiceNow

Staff Software Engineer

Job · Full-timeIn OfficeHyderabadEntry level / 0-2 years1 opening

About this role

ServiceNow is hiring for Staff Software Engineer in Hyderabad. This opening was published by ServiceNow on their official smartrecruiters careers board on 31 August 2026 and was verified as still open on 17 September 2026. About the role It all started when engineer Fred Luddy wrote code that…

Similar jobs hiring now

Not quite right? These jobs in Hyderabad match the same skills — apply to a few to improve your chances.

Skills you'll use

CommunicationTestingData ModellingVector DatabasesCI/CDSystem DesignData StructuresAlgorithmsCompensationCRMDocumentation

What you'll do

  • Convert product requirements, business goals, and ambiguous problem statements into structured, testable specifications — with clear scope, interfaces, constraints, non-goals, and acceptance criteria — that both engineers and AI agents can act on with high accuracy.
  • Drive technical design and architecture for Workplace Service Delivery, ensuring scalability, performance, and reliability across multi-tenant enterprise deployments.
  • Define the data models, composable building blocks, and integration contracts that underpin employee self-service, request management, and WSD×CSM/FSM workflows.
  • Decompose work into agent-sized tasks and direct AI coding agents to generate, modify, and refactor production code across multiple files and services — supervising several workstreams in parallel.
  • Author and maintain the context that drives correct results: system prompts, agent configuration files, architectural decision records, glossaries, golden examples, and agent-readable documentation.
  • Determine when to delegate to an agent versus implement directly, making sound sequencing decisions before work begins and course-correcting quickly when output diverges from intent.
  • Design and maintain the constraints that make agent output trustworthy at scale: automated tests (including property-based and mutation tests), evaluation suites, CI/CD quality gates, and least-privilege execution environments.
  • Rigorously evaluate code — human- or agent-generated — for correctness, spec adherence, security, performance, and maintainability, confirming behaviour matches intent and that edge cases and failure modes are genuinely handled.

Who can apply

  • Build measurable evaluation frameworks — benchmarks, golden datasets, continuous evaluation pipelines, and drift detection — that hold production AI to the same rigour as deterministically testable software.
  • Take end-to-end responsibility for the software you ship: integrate changes safely, monitor production, and feed production signals back into specs and evaluation sets.
  • Defend against risks specific to AI-integrated systems: prompt injection, sensitive-data and secret leakage, tool-access governance, and model abuse — translated into concrete engineering controls.
  • Monitor production AI for hallucinations, behavioural drift, and safety regressions; maintain agent observability through reasoning traces and model quality telemetry; implement rollback mechanisms when autonomous behaviour deviates from intent.
  • Treat the development process itself as a product: trace failures back to missing specs or context gaps, refine prompts, tests, and guardrails, and raise the team's overall throughput and reliability — not just your own.
  • Mentor and grow lead engineers and senior engineers, investing in their AI-native fluency, architectural judgment, and verification rigour.
  • Collaborate with product managers and UX designers to translate requirements and mockups into fully functional, accessible, and delightful employee experiences.
  • 10+ years of experience designing and building scalable, reusable enterprise software products and components.

About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is…
Visit ServiceNow’s official website ↗

Searching for “ServiceNow jobs” or “jobs at ServiceNow”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Similar Jobs

Hand-picked roles that match this job's skills

Sponsored — Deals for Professionals

Sponsored

Similar Jobs Based on Your Skills

Recently Posted Jobs in Hyderabad

Fresh jobs posted in Hyderabad — apply early

Ready to apply for Staff Software Engineer?

Free to apply · takes under 2 minutes · ServiceNow reviews on a rolling basis.

Apply Now