Lead - Business Analyst (EX SMB)

About this role

Not quite right? These jobs in Chennai match the same skills — apply to a few to improve your chances.

4C Corporate Services is hiring a Civil Engineer Freshers

4C Corporate Services

HybridChennai25K/mo

Apply

Functional Testing with Banking Domain - Functional Testing with Banking Domain L3 (5.1-7 years)-29704-1

Capco

In OfficeChennai

Apply

Software Engineer (Data Engineer)

NielsenIQ

In OfficeChennai

Apply

Java Backend Developer

Capco

In OfficeChennai

Apply

Skills you'll use

What you'll do

• Forecasting & Pipeline Management
• Partner with SMB sales leaders to drive a consistent and accurate weekly and monthly forecasting process.
• Monitor lead flow, identify risks and gaps, and work with leaders to understand and address the underlying drivers.
• Analyse pipeline health, coverage, conversion, ageing and progression to identify areas requiring action.
• Maintain strong data quality and operational discipline across Salesforce and other sales systems.
• Business Performance & Insights
• Provide SMB leaders with clear, actionable insights into business performance, highlighting trends, risks and opportunities.
• Analyse performance across teams, segments and individual reps to identify areas for improvement.
• Develop and maintain reporting and dashboards that give leaders a clear view of their business.
• Translate complex data into simple recommendations and actions for sales leaders and frontline teams.

Who can apply

• Support regular business reviews, QBRs and performance cadences with relevant analysis and insights.
• Act as a trusted partner to SMB sales leaders, helping them use data to make informed business decisions.
• Build strong relationships with sales managers and understand the operational challenges impacting their teams.
• Challenge assumptions constructively and bring an independent, data-driven perspective to business discussions.
• Help leaders identify opportunities to improve rep productivity, pipeline generation, conversion and overall sales execution.
• Partner with Finance, Marketing, Enablement and other cross-functional teams to align on performance, priorities and actions.
• I dentify opportunities to simplify, automate and improve SMB sales processes and operating rhythms - using AI where relevant.
• Support the rollout and adoption of new Revenue Operations processes, tools and reporting.

About Freshworks

Searching for “Freshworks jobs” or “jobs at Freshworks”? You’re in the right place.