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Amazon

Manager, AWS Billing, Monetization

Job · Full-timeIn OfficeHyderabad5-6 years1 opening

About this role

Amazon is hiring for Manager, AWS Billing, Monetization in Hyderabad. This opening was published by Amazon on their official careers board (amazon.jobs) on 5 August 2026 and was confirmed live on 14 September 2026. Job details • Company: Amazon • Role: Manager, AWS Billing, Monetization •…

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Skills you'll use

AWSCustomer Service

What you'll do

  • - Establish workflows and SLAs that keep operations running reliably. Make decisions that are data-driven, auditable, and measurable
  • - Own capacity planning, cross-training, and team resilience
  • - Manage stakeholder and customer escalations with judgment, and make proactive decisions before issues impact customers
  • - Identify bottlenecks, simplify processes, build mechanisms that scale. Embrace AI and emerging tools to improve how we deliver
  • - Define metrics, set goals, and design long-term strategy, working backwards from customer problems
  • - Lead product and process strategy with service, pricing, and engineering teams. Drive faster, consistent decision-making and bring innovative thinking to how we solve problems, including leveraging AI and tooling
  • - Identify risks and areas of opportunity. Negotiate priorities across teams and make trade-offs between short and long-term needs
  • - Communicate with clarity through narratives, discussions, and presentations to senior leadership and cross-functional partners. Influence without authority when needed
  • - Lead and develop a team of billing analysts. Coach employees, build a high-performing team, and foster an inclusive culture
  • A day in the life

Who can apply

  • - 5+ years of people management experience
  • - Experience with Microsoft Office products and applications
  • - Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
  • - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field

About Amazon

AWS Billing Operations team is responsible for the execution and delivery of billing artifacts to AWS customers and partners accurately, on time, and at scale across multiple regions, partitions, and billing models. We're looking for a leader who drives outcomes in a fast-moving environment…

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