Finance Six Sigma Black belt, Amazon Customer Excellence Services (ACES)

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Skills you'll use

What you'll do

• Strategic Leadership
• Partner with Learning & Development, Business Analytics, Business Partners and Finance teams to drive process improvements.
• Align local and global Amazon Customer Experience Solutions (ACES) initiatives with Financial Global Business Services (FGBS) goals
• Operational Excellence
• Lead continuous improvement projects including Six Sigma, Lean, Kaizen, and Failure Mode Effects Analysis (FMEA)
• Mentor team members on improvement projects and Just Do It (JDI) and replication initiatives.
• Analyze key process indicators to identify optimization opportunities.
• Conduct Gemba Walks to generate improvement ideas.
• Conduct prioritization sessions with stakeholders to align projects and priorities.
• Project Management

Who can apply

• - 4+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Bachelor's degree
• - 4+ years of program or project management experience
• - Six Sigma Black Belt Certification
• - Demonstrated, active use of AI tools across the program delivery lifecycle, not just awareness, but proven application in planning, tracking, communication, risk identification, or launch coordination

About Amazon

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