Lead Engineer, System Engineering

About this role

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Skills you'll use

What you'll do

• Should have in-depth understanding of system engineering to evaluate different solutions and choose the best path forward, ensuring that the team builds scalable and reliable systems.
• Serve as a Subject Matter Expert (SME) for the TCOS and Dispatch product line, understand the relationship and interaction across components, and clearly explain and define system behavior to the customer and development teams. 
• Lead and contribute to future concepts and design enhancements for the TCOS products using sound engineering principles and adhering to business standards, practices, procedures, and product/program requirements.
• Translate customer needs/requirements, resolve specification issues, handle technical correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with cross-functional teams as appropriate.
• Triage incoming customer reported problems, quickly determine if the expected behavior is not met, and define severity and priority. Actively look to reduce the investigation load from the team by performing the initial investigations until the reported system behavior is understood. 
• Demonstrate expert level skill in problem decomposition and ability to navigate through ambiguity 
• Engage frequently (80%) with the development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions 
• Provide accurate and timely status of Content plan and current execution status to Customer and leadership. 
• Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering team 
• Demonstrates excelling business acumen, knows latest industry trends and is looked at as an internal expert on the product as well as the associated competitive landscape 

Who can apply

• Must be willing to work out of an office located in Bangalore, IN 
• Desired Characteristics:   
• Hands-on experience in decomposing requirements into robust Agile based Features and User Stories, including strong acceptance criteria and requirement traceability. Able to translate unstructured or ambiguous work requests into actionable user stories. 
• Ability to understand the technology stack and its impact on the final product. Capable of efficiently conducting customer and stakeholder interviews and elaborate on personas. 
• Experience with Rally, Jira, or other defect/work tracking tools. Capable of generating Agile metrics reports (burn-up, burn-down, velocity, etc.) and interpreting the results for larger audiences. 
• Superior knowledge of the Software Development Life Cycle and strong collaboration history with Quality Engineering and Dev Ops teams. 
• Strong problem-solving abilities and capable of articulating specific technical topics or assignments to others. Ability to break down complex problems and estimate level of effort. 
• Business Acumen:  
• Demonstrates the initiative to explore alternate technology and approaches to solving problems 
• Skilled in breaking down problems, documenting problem statements and estimating efforts 

About Wabtec

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