UKG

Customer Success Associate

InternshipHybridDelhi (Delhi / New Delhi)3 months1 openingImmediate / Rolling

About this internship

Kickstart your career at UKG in Delhi as a Customer Success Associate. This is a practical, project-based internship where you will be supporting customers and success metrics under the mentorship of senior team members, gaining exposure to real business challenges and industry-standard…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

Support customer onboarding and journeys
Respond to queries and resolve issues
Maintain customer records in the CRM
Track satisfaction and success metrics
Coordinate with internal teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Delhi / New Delhi

Perks & benefits

Internship Certificate on completionLetter of Recommendation for strong performersHands-on mentorship from experienced professionalsReal-world, portfolio-worthy project experiencePre-Placement Offer (PPO) opportunity based on performanceFlexible, learning-focused work environment

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume & profile screening by UKG's recruitment team.
2Practical / case round relevant to the Customer Success Associate role.
3Final discussion with the hiring manager on your approach, learnings and fit.

About UKG

About UKG UKG (Ultimate Kronos Group) is a US-based provider of HR, payroll and workforce-management software with thousands of employees in India across Noida and Pune. Products & Services UKG works within the HR & Workforce Software space, serving its clients and customers with dedicated teams…

Visit UKG’s official website ↗

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