Sr Infrastructure Engineer

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Skills you'll use

What you'll do

• Own end-to-end device management across platforms using Microsoft Intune and Jamf Pro, ensuring compliance, security, and performance standards are met.
• Deliver and maintain endpoint configuration, policies, and controls within the Microsoft 365 ecosystem.
• Design, build, and improve application packaging and deployment pipelines for enterprise software distribution.
• Execute and continuously improve patch management processes to ensure timely vulnerability remediation and system stability.
• Support and enhance Virtual Desktop Infrastructure (VDI) environments, ensuring availability, performance, and user experience.
• Troubleshoot and resolve complex endpoint, application, and device-related incidents across global environments.
• Collaborate with security, infrastructure, and service desk teams to align on standards, policies, and operational improvements.
• Drive automation and process optimization across endpoint provisioning, software deployment, and lifecycle management.
• Maintain documentation, standards, and operational runbooks to support consistent and scalable delivery.
• Skills & Experience Required

Who can apply

• 5+ years of professional Infrastructure Engineering experience with a strong focus on end-user device management and modern workplace technologies with a Bachelor’s degree or commensurate experience
• Hands-on expertise with Microsoft Intune and Jamf Pro for device management across Windows and macOS environments.
• Strong working knowledge of Microsoft 365 services, including endpoint security, identity, and device compliance.
• Robust experience in application packaging and deployment using industry-standard tools and practices.
• Solid understanding of patch management strategies, vulnerability management, and endpoint security controls.
• Experience supporting and maintaining VDI environments (e.g. Azure Virtual Desktop, Citrix, or equivalent).
• Strong troubleshooting skills across operating systems, endpoint configurations, and enterprise applications.
• Experience working in global enterprise environments with distributed teams and users.
• Preferred Experience
• Experience with automation and scripting (e.g. PowerShell, Bash) to streamline endpoint management tasks.

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