Product Operations & Analytics Intern

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Skills you'll use

What you'll do

• Monitor Analytics dashboards and funnels to track feature usage, drop-offs, and behavioral patterns
• Review Sentry logs and correlate error signals with real user-reported issues — including catching things nobody has reported yet
• Collate feedback arriving across channels (WhatsApp, email, support forms, Slack) into a single, maintained tracker
• Triage each item into bug, feature request, UX confusion, duplicate, or noise — and merge duplicates instead of tracking them as separate signals
• Write clear, dev-ready bug reports: repro steps, severity, frequency, supporting logs/screenshots
• Identify recurring patterns across feedback, usage data, and error logs, and roll them into a weekly summary for the founders and dev team
• Make the call on what's worth escalating now versus what can wait — and be able to explain that call
• Help build and maintain a single source of truth for "what's broken, what's confusing, what's requested"
• WHAT WE'RE LOOKING FOR
• Currently pursuing or recently completed a degree — any discipline; this is about judgment and rigor, not credentials

Who can apply

• Currently pursuing or recently completed a degree — any discipline; this is about judgment and rigor, not credentials
• Comfortable navigating tools like Mixpanel, Notion, Linear, and spreadsheets.
• Strong written communication — this role lives or dies on how clearly you can write a bug report an engineer can act on without follow-up questions
• Detail-oriented and comfortable with ambiguity in a fast-changing beta product
• Genuine curiosity about user behavior and how products actually get used versus how they're designed to be used
• Able to prioritize under incomplete information — willing to make and defend a call on what matters most
• Programming knowledge, Basic SQL
• Prior exposure to a startup or beta-stage product environment

About Sarvam AI

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