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Salesforce logo — Salesforce Customer Success / Customer Support Intern at Salesforce
Salesforce

Customer Success / Customer Support Intern

InternshipIn OfficeChennai3 months20K/mo3 openingsImmediately (rolling)
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About this internship

Join Salesforce in Chennai as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month In Office internship you will contribute to actual Technology projects, learn how a professional team plans and executes its…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Chennai (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Pre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of Recommendation

About Salesforce

Based in part out of Chennai, Salesforce is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…
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