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Instamojo

IT Support Engineer

Job · Full-timeWork from HomeChennai, Tamil Nadu0–2 years32K/mo2 openingsImmediate / as per notice period
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About this role

Instamojo has an opening for a IT Support Engineer in Chennai. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time IT infrastructure support role is built that way. About the role The IT Support Engineer role at Instamojo centres on…

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Skills you'll use

Windows & macOS SupportActive DirectoryNetworking BasicsTicketing SystemsHardware TroubleshootingSoftware DeploymentAccess ManagementDocumentationCustomer ServiceEscalation Handling

What you'll do

  • Resolve user hardware, software and access issues
  • Manage onboarding and offboarding of equipment and accounts
  • Maintain asset records accurately
  • Escalate infrastructure problems with diagnostics attached
  • Write knowledge base articles for repeat issues
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Windows & macOS Support, Active Directory, Networking Basics
  • Comfort with a ticketing system, endpoint management and Active Directory, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Chennai, Tamil Nadu or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Employee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidays

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Discussion with the hiring manager on how you approach problems and work with others
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out

About Instamojo

Instamojo operates in the payments & commerce sector and runs an active team in Chennai. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…
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