Global Business Support Associate (PLM)

About this role

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Skills you'll use

What you'll do

• The Global Business Support Associate – PLM will support and continuously improve the HVPLM landscape based on PTC Windchill across global High Voltage Technology Centers and factories. The role focuses on PLM business administration, product and materials master data management, user support, process standardization, and global collaboration. Over time, the role will assume broader responsibility for PLM governance, standard & vendor parts management, and materials data strategy.
• How you’ll make an impact
• PLM Business Administration & Governance, PLM business administration and access management, User and user group management, Support HVPLM strategy roadmap execution, Coordination with global business administrators
• Application Support & Operations, End-user support for Creo, AutoCAD, and Windchill, Troubleshooting CAD/PLM-related issues, Client application packaging, Support legacy data migration and loading
• Process Improvement & Customization, PLM process validation across HV businesses, Customization development for new and existing PLM processes, Standardization of local change management practices
• Knowledge, Training & Enablement End-user training for Creo and PLM, Knowledge management and documentation, Acting as subject matter expert and internal consultant
• Materials & Parts Data Management (Strategic Role), Global standard & vendor parts management, Materials master data governance, Portfolio control of standard/catalog parts, Contribution to global central standards team
• The role is expected to act as a subject matter expert on PLM and CAD tools, mentor colleagues by sharing best practices, and represent the HVPLM function in internal and external forums.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

About Hitachi

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