Software Development Engineer III (Backend) - Contacts

About this role

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Skills you'll use

What you'll do

• The Contacts Team is at the heart of our CRM platform, managing the core infrastructure for contact records, views, filters, segmentation, and more. Every product surface (for example, automation, campaigns, pipelines, or reporting) interacts with Contacts. We're building scalable, reliable, and flexible systems that power millions of interactions daily.
• In this role, you will drive technical outcomes as a hands-on Individual Contributor. You will own high-impact initiatives across the Contacts domain.

Who can apply

• ● 5+ years of hands-on experience in backend software development.
• ● Strong experience with TypeScript and Node.js.
• ● Candidates with strong experience in JavaScript, Go, Java, Python, C#, or similar backend technologies, and willingness to work extensively with TypeScript and Node.js, are also encouraged to apply.
• ● Experience designing and building RESTful APIs and microservices.
• ● Strong understanding of distributed systems and event-driven architectures.
• ● Experience with relational and/or NoSQL databases, including schema design and query optimization.
• ● Knowledge of caching strategies, asynchronous processing, and message queues.
• ● Hands-on experience with Docker and containerized applications.
• ● Experience working with cloud platforms such as AWS or GCP.
• ● Familiarity with CI/CD pipelines and modern software development practices.

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