Dialpad

Sr. Software Engineer (Integrations)

Job · Full-timeHybridBengaluruEarly career1 openingVerified open on 23 Sept 2026

About this role

Dialpad is hiring for Sr. Software Engineer (Integrations) in Bengaluru. This opening was published by Dialpad on their official greenhouse careers board on 16 September 2026 and was verified as still open on 23 September 2026. About Dialpad Dialpad is the AI platform for customer experience…

Similar jobs hiring now

View all

Not quite right? These jobs in Bengaluru match the same skills — apply to a few to improve your chances.

IT Operations Specialist - Communication

Airbus

In OfficeBengaluru

Apply

Secure on-board Communication (SOK)- Lead-2

Embitel Technologies

In OfficeBengaluru

Apply

Sr Manager, DevOps L1 support & Customer Enablement

Reltio

In OfficeBengaluru

Apply

Lead SRE Engineer (ON CONTRACT / CONTRACT TO HIRE)

Reltio

HybridBengaluru

Apply

Skills you'll use

PythonJavaScriptRedisCommunicationSalesforceHubSpotAgileTestingDebuggingZendesk

What you'll do

As a Sr. Software Engineer on the Integrations team, you will lead the design and development of Dialpad’s key native integrations. These integrations enable real-time automation and data transfer between Dialpad and complementary systems, ensuring our mutual customers have a seamless, unified experience. This includes Agentic AI-compatible integrations, CRMs, ticketing systems, workforce management platforms, and industry-specific verticals such as recruiting, retail, and healthcare.
You will own a functional area or set of related features within Integrations, translating customer and business needs into robust technical solutions. You will help shape the 6-12 month technical direction for your area, break down larger projects into clear deliverables, and solve classes of problems through shared tools, patterns, and processes.
You’ll collaborate closely with engineering teammates, product leaders, business leaders, Dialpad customers, and external stakeholders. You will be expected to operate with little guidance, make pragmatic business and technical tradeoffs, and mentor other engineers through design, implementation, code review, debugging, and production support.
This position reports to our Engineering Manager and has the opportunity to be based in our Bangalore office. The position will require a hybrid working arrangement based out of our Bangalore office.

Who can apply

7+ years of professional experience as a software engineer, or equivalent practical experience.
Experience owning significant backend, full-stack, platform, or integration systems in production, including design, implementation, launch, monitoring, and maintenance.
Experience with at least one object-oriented programming language, especially Python or JavaScript.
Experience building integrations, APIs, webhooks, event-driven systems, distributed systems, or customer-facing platform features.
Strong testing, debugging, and troubleshooting skills, especially across distributed systems and third-party platform boundaries.
Experience with OAuth, permission models, API rate limits, webhooks, event delivery, retries, idempotency, and third-party platform constraints.
Experience with Agile development methodologies.
Effective communication skills, including writing design documents, surfacing risks early, and keeping stakeholders aligned.
Collaborative team player who can work independently and autonomously when needed.
Ability to evaluate multiple technical approaches and explain tradeoffs clearly to technical and non-technical stakeholders.

Perks & benefits

Work at the center of the AI transformation in business communicationsBuild and ship agentic AI products that are redefining how companies operateJoin a team where AI amplifies every employee’s impactCompetitive salary, comprehensive benefits, and real opportunities for growthWe believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

About Dialpad

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better…

Apply Now Find jobs at Dialpad

Searching for “Dialpad jobs” or “jobs at Dialpad”? You’re in the right place.