Citi Bank Tech

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Citi Bank Tech has an exciting opening for a Customer Success Intern in Chennai, ideal for freshers and final-year students who are eager to learn by doing. Over this internship you will focus on supporting customers and success metrics, collaborate with cross-functional teams, and develop skills…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

Support customer onboarding and journeys
Respond to queries and resolve issues
Maintain customer records in the CRM
Track satisfaction and success metrics
Coordinate with internal teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

4 rounds — typical selection flow for this role:

14 rounds

About Citi Bank Tech

About Citi Bank Tech Citi Bank Tech is a technology employer with a significant presence in Bengaluru, hiring interns and students for Software Development roles. What Citi Bank Tech Does Citi Bank Tech works within the Information Technology space, serving its clients and customers with…

Visit Citi Bank Tech’s official website ↗

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