Cisco

Customer Project Manager | 9+ Years

Job · Full-timeIn OfficePune6+ years1 opening

About this role

Cisco is hiring for Customer Project Manager | 9+ Years in Pune. This opening was published by Cisco on their official careers board (Workday) on 11 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Cisco • Role: Customer Project Manager | 9+ Years • Location: Pune…

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Skills you'll use

ExcelJIRAAgileScrumProject ManagementCommunicationNetworking

What you'll do

Act as a strategic partner to executive leadership and key customer stakeholders, translating sophisticated technical delivery into compelling business value propositions
Institutionalize next-generation project management methodologies, encouraging a culture of AI-fluency and innovation under Cisco's PMO framework
Drive predictive delivery by using AI-driven insights to proactively lead project lifecycles, identifying and mitigating risks before they impact any constraints.
Hold full accountability for program-level financial health, including margin optimization, revenue forecasting, and strategic prioritization
Present service business value to customers, influencing their assessment, planning, and management of critical projects

Who can apply

Bachelor's degree or equivalent experience in Engineering or Technology (BE/B.Tech or equivalent)
Minimum 6 years of dedicated Project Management experience within the IT industry, with an overall experience of 9 to 15 years.
Demonstrable experience in handling global, customer-facing projects in highly sophisticated functional or matrix organizations
Proficiency in project management tools including Microsoft Project Plan (MPP), Microsoft Excel, JIRA, and Confluence
Professional PM Certification such as PgMP, PRINCE2, ITIL, SCRUM, or equivalent, with preference given to PMP/PgMP certified professionals
Superb communication skills.
Willingness to travel locally and internationally as required by project scope, and adaptability to diverse time zone requirements

About Cisco

Meet the Team Welcome to the Cisco Customer Experience Centre (CXC), a strategic business entity within Cisco's broader Customer Experience (CX) organization. CXC serves as a "trusted advisor" environment, helping organizations explore AI-driven insights, secure infrastructure, and digital…

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