Consultant — Enterprise Change & Transformation

About this role

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Skills you'll use

What you'll do

• From Project-Based to Capability Building
• This role moves beyond writing communication plans and hosting training sessions for a single software rollout or restructure. The focus shifts to establishing internal Centers of Excellence, coaching line managers to lead their own teams through constant shifts, and creating scalable self-service playbooks so the entire organization becomes resilient to ongoing transformation — not just the current project.
• From Activity Metrics to Value Realization
• Success is no longer measured by output metrics such as emails sent, town halls hosted, or training modules completed. The Consultant uses data and analytics to prove actual behavioral change, tracks real business outcomes, and measures value realization long after a project's go-live date.
• Integration of Artificial Intelligence
• Rather than relying entirely on manual stakeholder mapping, generic templates, and human-crafted messaging, the Consultant utilizes enterprise AI tools to draft communications, analyze employee feedback sentiment, map impact data rapidly, and scale day-to-day practitioner workflows.

Who can apply

• Strong understanding of change management fundamentals and enterprise change capability-building, backed by at least 3 years of hands-on OCM or transformation experience.
• Ability to design and stand up scalable change capability (Centers of Excellence, self-service playbooks, manager-led practices) rather than only executing a project-specific plan.
• Ability to define and track outcome- and value-based metrics, distinct from activity metrics, and to connect change adoption to business results.
• Working proficiency with enterprise AI tools for communications drafting, sentiment analysis, and impact/stakeholder mapping, applied with sound judgment.
• Proficiency in the Prosci ADKAR methodology, with the ability to apply Prosci tools and frameworks to assess change readiness, build change plans, and drive adoption.
• Strong project management, critical thinking, problem-solving, data analysis, and information-structuring skills.
• Ability to support digital transformation roadmapping and lead defined initiative workstreams in partnership with client stakeholders and project teams.
• Working knowledge of project economics — billing rates, utilization, and margin — sufficient to support scope and staffing conversations with engagement leadership.
• Core Consulting Skills
• Client relationship management, including building trust, managing expectations, and serving as a credible advisor to business and IT stakeholders at the analyst and manager level.

Perks & benefits

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