MyInternships.in
Agnikul Cosmos logo — Agnikul Cosmos Software Support Engineer at Agnikul Cosmos
Agnikul Cosmos

Software Support Engineer

Job · Full-timeWork from HomeSiliguri, West Bengal0–2 years31K/mo1 openingImmediate / as per notice period
Apply NowApply on Company Website ↗

About this role

Agnikul Cosmos is hiring a Software Support Engineer in Siliguri. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role As a Software…

Similar jobs hiring now

Not quite right? These jobs in Siliguri, West Bengal match the same skills — apply to a few to improve your chances.

Skills you'll use

TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling

What you'll do

  • Diagnose and resolve customer-reported product issues
  • Reproduce problems and escalate with evidence attached
  • Write and maintain troubleshooting documentation
  • Track recurring issues and push for permanent fixes
  • Keep customers informed with accurate status
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Troubleshooting, SQL, Log Analysis
  • Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Siliguri, West Bengal or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Take-home exercise or live problem-solving discussion
  3. 3Discussion with the hiring manager on how you approach problems and work with others
  4. 4Team fit conversation with two or three future colleagues
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Agnikul Cosmos

Agnikul Cosmos operates in the space launch vehicles sector and runs an active team in Siliguri. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…
Visit Agnikul Cosmos’s official website ↗
Apply Now Find jobs at Agnikul Cosmos

Searching for “Agnikul Cosmos jobs” or “jobs at Agnikul Cosmos”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Similar Jobs

Hand-picked roles that match this job's skills

Sponsored — Deals for Professionals

Sponsored

Similar Jobs Based on Your Skills

Recently Posted Jobs in Siliguri, West Bengal

Fresh jobs posted in Siliguri, West Bengal — apply early

Ready to apply for Software Support Engineer?

Free to apply · takes under 2 minutes · Agnikul Cosmos reviews on a rolling basis.

Apply Now