GenAI Customer Support Automation Intern

About this internship

Not quite right? These internships in Puducherry, Puducherry match the same skills — apply to a few to improve your chances.

Infrastructure Support Intern

Medfin

RemotePuducherry, Puducherry13K/mo

Apply

Terraform Internship

Northern Trust

HybridPuducherry, Puducherry27K/mo

Apply

Project Coordinator Internship

HDFC Asset Management Company

HybridPuducherry, Puducherry22K/mo

Apply

Supply Chain Intern

Arzooo

In OfficePuducherry, Puducherry17K/mo

Apply

Skills you'll use

What you'll do

• Work on deflecting routine support tickets with AI without frustrating the customer alongside the core team
• Apply Large Language Models (LLMs), RAG over Knowledge Bases, Python, Support Tooling (Zendesk / Freshdesk) to live, production-facing problems
• Document your work clearly for reviewers and stakeholders
• Participate in reviews and act on the feedback you receive
• Collaborate across engineering, product, design or business as required
• Follow the team's quality, testing and documentation standards

Who can apply

• Pursuing or recently completed B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science)
• Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
• 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
• Working knowledge of Large Language Models (LLMs), RAG over Knowledge Bases, Python (or a genuine willingness to learn them)
• Exposure to Support Tooling (Zendesk / Freshdesk), Intent Classification, Escalation Design is an advantage
• Clear written and verbal communication in English, and care with detail in your work
• No prior work experience required — this is a fresher-friendly internship
• Based in Puducherry, Puducherry or willing to work from there for the internship period

Perks & benefits

Interview & selection process

2 rounds — typical selection flow for this role:

1. 1Application screening & resume shortlisting by the talent team
2. 2Team-fit / behavioural interview with the team

About Mu Sigma

Searching for “Mu Sigma internships” or “internship at Mu Sigma”? You’re in the right place.