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Bentley Systems logo — Bentley Systems Customer Success / Customer Support Intern at Bentley Systems
Bentley Systems

Customer Success / Customer Support Intern

InternshipHybridPune3 months20K/mo2 openingsWithin 15 days
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About this internship

Join Bentley Systems in Pune as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month Hybrid internship you will contribute to actual Information Technology projects, learn how a professional team plans and…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Pune (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Pre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of Recommendation

About Bentley Systems

Based in part out of Pune, Bentley Systems is an established player in the Information Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous…
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In OfficeKolkata3mo
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