Rivigo
Software Support Engineer
Job · Full-timeIn OfficeSurat, Gujarat0–2 years28K/mo2 openingsImmediate / as per notice period
About this role
Rivigo has an opening for a Software Support Engineer in Surat. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time product support engineering role is built that way.
About the role
As a Software Support Engineer at Rivigo, your core…
Similar jobs hiring now
View allNot quite right? These jobs in Surat, Gujarat match the same skills — apply to a few to improve your chances.
Skills you'll use
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
What you'll do
- Diagnose and resolve customer-reported product issues
- Reproduce problems and escalate with evidence attached
- Write and maintain troubleshooting documentation
- Track recurring issues and push for permanent fixes
- Keep customers informed with accurate status
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Troubleshooting, SQL, Log Analysis
- Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Surat, Gujarat or willing to relocate
Perks & benefits
Fixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewers
Interview & selection process
3 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Take-home exercise or live problem-solving discussion
- 3HR discussion — compensation, notice period, joining date and offer roll-out
About Rivigo
Rivigo operates in the technology logistics sector and runs an active team in Surat. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company does
Rivigo…
Visit Rivigo’s official website ↗Searching for “Rivigo jobs” or “jobs at Rivigo”? You’re in the right place.
Featured
Featured Government Job — SBI Clerk 2026
India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline
State Bank of India
Junior Associate (Customer Support & Sales)
Advt. CRPD/CR/2026-27/17 · Clerical Cadre
- Vacancies
- 9,766
- Last date to apply
- 31 Aug 2026
- Starting basic
- ₹26,730
- Eligibility
- Any graduate · 20–28
7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.
View Vacancies, Syllabus & How to ApplyPreparing? 10 full-length mock tests + 7,200-question PDF — every answer explained
₹199₹999Sponsored — Deals for Professionals
Sponsored
Similar Jobs
Hand-picked roles that match this job's skills
Mintstage
Recruiter InternRemoteBengaluru, Remote / Anywhere, Tier 2 Cities3mo
8K/moApply
Mamaearth
Financial AnalystHybridMadurai, Tamil Nadu3mo
34K/moApply
Innovaccer
Financial AnalystIn OfficeThane, Maharashtra3mo
34K/moApply
GlobalBees
Financial AnalystIn OfficeNagpur, Maharashtra3mo
33K/moApply
Five Star Business
Financial AnalystRemoteThiruvananthapuram, Kerala3mo
33K/moApply
Droom
Financial AnalystIn OfficeCoimbatore, Tamil Nadu3mo
34K/moApply
CredAvenue
Financial AnalystHybridChennai, Tamil Nadu3mo
42K/moApply
In OfficePune, Maharashtra3mo
42K/moApply
Zepto
Financial AnalystIn OfficeDelhi, Delhi3mo
42K/moApply
CoinDCX
Financial AnalystHybridMumbai, Maharashtra3mo
42K/moApply
Sponsored — Deals for Professionals
SponsoredSimilar Jobs Based on Your Skills
CarDekho
Financial AnalystHybridTirupati, Andhra Pradesh3mo
34K/moApply
BharatPe
Financial AnalystIn OfficeKanpur, Uttar Pradesh3mo
35K/moApply
Freshworks
Financial AnalystRemoteVaranasi, Uttar Pradesh3mo
33K/moApply
HybridSiliguri, West Bengal3mo
35K/moApply
Rivigo
Financial AnalystHybridWarangal, Telangana3mo
34K/moApply
Delhivery
Financial AnalystIn OfficeTiruchirappalli, Tamil Nadu3mo
33K/moApply
OneCard
Financial AnalystRemoteKozhikode, Kerala3mo
33K/moApply
In OfficeRajkot, Gujarat3mo
35K/moApply
Indian Bank
Financial AnalystIn OfficeDelhi, Delhi3mo
43K/moApply
Aeron Systems
Financial AnalystHybridMumbai, Maharashtra3mo
45K/moApply
Recently Posted Jobs in Surat, Gujarat
Fresh jobs posted in Surat, Gujarat — apply early
HybridSurat, Gujarat3mo
30K/moApply
Mamaearth
SAP Associate ConsultantHybridSurat, Gujarat3mo
33K/moApply
Classplus
Graphic DesignerIn OfficeSurat, Gujarat3mo
26K/moApply
HybridSurat, Gujarat3mo
28K/moApply
In OfficeSurat, Gujarat3mo
30K/moApply
boAt
Technical WriterIn OfficeSurat, Gujarat3mo
32K/moApply
MobiKwik
Research AssociateIn OfficeSurat, Gujarat3mo
30K/moApply
Classplus
HR ExecutiveIn OfficeSurat, Gujarat3mo
26K/moApply
InMobi
Cloud EngineerIn OfficeSurat, Gujarat3mo
50K/moApply
OneCard
SEO ExecutiveRemoteSurat, Gujarat3mo
26K/moApply
Ready to apply for Software Support Engineer?
Free to apply · takes under 2 minutes · Rivigo reviews on a rolling basis.
Apply Now