Sr. Program Manager

About this role

Not quite right? These jobs in India match the same skills — apply to a few to improve your chances.

Punjabi Linguistic Tester (Remote) - Mac M-Series Required

Acclaro

RemoteIndia

Apply

Associate Consultant

Rolling Arrays Technologies

In OfficeIndia

Apply

Field Sales Executive - Srikakulam

Rentokil Initial

In OfficeIndia

Apply

PMO Analyst

WPP

In OfficeIndia

Apply

Skills you'll use

What you'll do

• Collaborate with Leaders and Define Release Metrics
• Build and maintain the source-of-truth dashboards, Commerce pillars specific views, top blockers and risks to our internal & external customers
• Drive Cross-Functional Programs: Lead cross-functional initiatives across Product, Engineering, CS, Support, Marketing, and RevOps to improve activation, retention, and sentiment.
• Translate Commerce priorities into structured programs with clear owners, timelines, and measurable outcome
• Planning & Governance: Contribute to quarterly and annual planning for Commerce
• Establish and run operational cadences (reviews, stand-ups, post-mortems) to maintain alignment and accountability & Present progress

Who can apply

• Individual Contributor with 5-7 years of total experience, with significant time in Release Management, Product Analytics, or Risk Mgmt for a high-growth B2B SaaS company
• At least 3–5 years of experience working on cross-functional programs and mentoring team members
• Prior experience working closely with Product Management and/or Customer Success on customer experience, adoption, or retention programs.Strong analytical and data-driven mindset, comfortable with funnels, cohorts, retention metrics, experimentation, and self-serve analysis (SQL/BI)
• Deep customer empathy with experience interpreting research, surveys, interviews, and support insights
• Should be able to zoom out for long-term planning and zoom in to drive execution and process improvement
• Excellent program management skills with the ability to structure ambiguity, align stakeholders, and deliver outcomes
• Highly influential communicator who drives change without authority and presents effectively to senior leadership
• Systems-oriented approach, building scalable frameworks, processes, and feedback loops adopted across teams.

About HighLevel

Searching for “HighLevel jobs” or “jobs at HighLevel”? You’re in the right place.