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Gupshup

Site Reliability Engineer

Job · Full-timeWork from HomeAhmedabad, Gujarat0–2 years58K/mo3 openingsImmediate / as per notice period

About this role

Applications are open for the Site Reliability Engineer position at Gupshup in Ahmedabad. You will join a working team in site reliability engineering, take a defined area end to end, and see the result of your work in the hands of real users or customers. About the role This Site Reliability…

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Skills you'll use

LinuxKubernetesPrometheus & GrafanaIncident ResponsePython or GoSLIs & SLOsAlerting DesignPostmortemsCapacity PlanningAutomation

What you'll do

  • Define and measure service level objectives
  • Build dashboards and alerts that reflect user impact
  • Take part in incident response and write postmortems
  • Automate repetitive operational work
  • Review changes for reliability risk
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Linux, Kubernetes, Prometheus & Grafana
  • Comfort with Prometheus, Grafana and Kubernetes, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Ahmedabad, Gujarat or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person time

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Short introductory call with the recruiter about your background and interest
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out

About Gupshup

Gupshup operates in the artificial intelligence sector and runs an active team in Ahmedabad. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…
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