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Firstsource

Product Analyst

Job · Full-timeHybridSalem, Tamil Nadu1–4 years80K/mo2 openingsImmediate / as per notice period

About this role

Firstsource is looking for a Product Analyst to join its Salem team. You will turn raw operational data into clear, trustworthy analysis, and work directly with the people who use it to run the business. About the role As a Product Analyst at Firstsource, your core responsibility is analysing…

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Skills you'll use

SQLProduct AnalyticsA/B TestingFunnel AnalysisCohort & Retention AnalysisMixpanel / AmplitudeStatisticsEvent InstrumentationDashboardingPythonMetric DesignCommunication

What you'll do

  • Analyse funnels, retention, activation and engagement
  • Design and read out A/B experiments with correct statistics
  • Define product metrics and keep instrumentation honest
  • Build self-serve dashboards for product and design teams
  • Turn behavioural data into specific product recommendations
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • B.E./B.Tech/BCA/MCA/B.Sc/MBA or an equivalent degree from a recognised university
  • 1–4 years of experience in analytics, reporting or MIS — relevant hands-on experience required
  • Working knowledge of SQL, Product Analytics, A/B Testing
  • Comfort with SQL, Mixpanel/Amplitude and Excel and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Salem, Tamil Nadu or willing to relocate

Perks & benefits

Modern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarksAnnual performance bonus / variable payHealth insurance for you and your dependantsProvident Fund and statutory benefits

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Case study / take-home assignment on a real dataset, with a walkthrough of your approach
  3. 3Technical interview 2 — BI tooling, dashboard design and metric definition
  4. 4Business / stakeholder round — how you scope a question and communicate findings
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Firstsource

Firstsource operates in the business process management sector and runs an active team in Salem. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does Firstsource works…
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