Accounts Receivable Associate - CX

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Skills you'll use

What you'll do

• Prepare and issue customer invoices in accordance with contracts, purchase orders, and company policies.
• Record payments received (checks, wires, ACH, credit cards) and apply cash receipts to customer accounts accurately and timely.
• Monitor accounts receivable aging reports, follow up with customers on outstanding balances, and escalate delinquent accounts when necessary.
• Reconcile customer accounts and resolve discrepancies by working closely with customers and internal departments (Sales, Operations, Finance)
• Research and apply credit memos, adjustments, and write-offs as approved.
• Generate and distribute monthly customer statements.
• Support month-end close activities, including AR subledger reconciliations and reporting.
• Maintain accurate customer records including credit limits, billing addresses, and payment terms.
• Assist with month-end reconciliations of AR accounts.
• Ad-hoc reporting requests as needed.

Who can apply

• 2+ years of experience in a client-facing Accounts Receivable, billing, or accounting role.
• Bachelor’s degree in accounting, finance, or related field preferred.
• Experience working with U.S. clients in different industries is highly valued.
• Proficiency in Microsoft Office Suite (particularly Excel, Word, and Outlook).
• Experience with NetSuite, QuickBooks, Bill.com or similar financial systems preferred.
• Knowledge of accounting principles and AR processes.
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in financial data entry.
• Ability to manage multiple tasks simultaneously and work well under pressure.

About Connor Group

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