Senior Site Reliability Engineer

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Skills you'll use

What you'll do

• Reliability & Performance
• Own SLIs, SLOs, and error budgets for major production domains, and drive engineering priorities from them.
• Design the monitoring, alerting, and reliability frameworks the global team standardizes on (OpenTelemetry, OpenObserve, CloudWatch, PagerDuty).
• Engineer capacity management, autoscaling, and self-healing so systems recover without human intervention.
• Lead root cause analysis for the highest-severity incidents and verify permanent fixes land.
• Automation & Platform Engineering
• Design reusable Terraform modules, deployment patterns, and progressive delivery (blue/green, canary, automated rollback) in GitHub Actions.
• Operate and optimize ECS Fargate, EKS, Lambda, and RDS PostgreSQL workloads at production scale.
• Set the toil-reduction agenda: quantify operational load and eliminate it through engineering.
• Build reliability into the Encore-on-AWS and LabelTraxx platforms as they scale customer counts.

Who can apply

• 6+ years of hands-on SRE, DevOps, or platform engineering experience, including ownership of customer-facing production services.
• Deep AWS operational expertise (ECS/EKS, Lambda, RDS, IAM, VPC, multi-account organizations).
• Strong Terraform and CI/CD (GitHub Actions or equivalent) skills, including progressive delivery patterns.
• Proven software engineering ability in Python (or similar) for automation and tooling at team scale.
• Demonstrated incident command experience for high-severity, multi-service incidents.
• Experience designing and operating SLO-driven observability with OpenTelemetry or equivalent.
• Strong grasp of networking, DNS, and cloud security architecture.
• Demonstrated risk-tiered AI usage in operations: AI-assisted triage with human decision gates, and measured impact on reliability outcomes.
• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrated skills.
• PREFERRED QUALIFICATIONS

Perks & benefits

About Amtech Software

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