Program Manager, Category Excellence, Softlines

About this role

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Skills you'll use

What you'll do

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
• Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.

Who can apply

• - 2+ years of program or project management experience
• - 3+ years of advanced Microsoft Word and Excel experience
• - Master's degree or equivalent
• - 4+ years of industry work experience
• - Knowledge of SQL

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