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ZF India logo — ZF India Customer Success Intern at ZF India
ZF India

Customer Success Intern

InternshipIn OfficePune, Maharashtra6 months16K/mo2 openingsImmediate / Rolling
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About this internship

Join ZF India in Pune as a Customer Success Intern. This entry-level internship is built for candidates eager to turn classroom knowledge into hands-on, business-facing experience. As a Customer Success Intern, you will work closely with experienced professionals in a automotive engineering…

Skills you'll use

CommunicationCRMCustomer SupportOnboardingExcelProblem SolvingAccount ManagementEmpathy

What you'll do

  • supporting customer onboarding
  • answering queries and resolving issues
  • tracking customer health and usage
  • gathering feedback for the product team
  • maintaining CRM records
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed Any graduate; BBA/MBA a plus
  • Foundational knowledge of Communication, CRM, Customer Support, Onboarding
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Networking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at ZF India reviews your resume, projects/portfolio and fit for the Customer Success Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on communication and problem solving.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with ZF India.

About ZF India

ZF India operates in the automotive engineering space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of the…
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