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ZestMoney logo — ZestMoney IT Service Desk Intern at ZestMoney
ZestMoney

IT Service Desk Intern

InternshipIn OfficeLudhiana, Punjab3 months19K/mo15 openingsImmediate / Rolling
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About this internship

Start your career in IT support and service desk with ZestMoney as an IT Service Desk Intern in Ludhiana. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As an IT Service Desk Intern at ZestMoney, your core…

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Skills you'll use

IT SupportWindows AdministrationTicketing & ITSMActive DirectoryHardware TroubleshootingNetworking BasicsRemote Support ToolsMicrosoft 365Customer CommunicationDocumentation

What you'll do

  • Work on resolving what you can, escalating what you cannot, and leaving a ticket the next person can read alongside the core team
  • Apply IT Support, Windows Administration, Ticketing & ITSM, Active Directory to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
  • Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of IT Support, Windows Administration, Ticketing & ITSM (or a genuine willingness to learn them)
  • Exposure to Active Directory, Hardware Troubleshooting, Networking Basics is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Ludhiana, Punjab or willing to work from there for the internship period

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationDirect access to the team that owns the data you work on

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough
  3. 3Discussion with the hiring manager on the role and your fit
  4. 4HR discussion — stipend, start date, expectations and offer

About ZestMoney

ZestMoney operates in the consumer lending sector and has an active presence in Ludhiana. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…
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In OfficeKolkata3mo
Stipend N/AApply

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