Senior Manager, IT Engineering

About this role

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Skills you'll use

What you'll do

• Power Platform and Copilot Service Ownership (Primary) 
• Own the enterprise roadmap, target architecture, operating model and service lifecycle for Power Platform and Microsoft Copilot capabilities. 
• Define and maintain architecture standards, environment strategy, platform guardrails, ownership models and governance controls. 
• Lead Power Platform Centre of Excellence maturity, including DLP policies, connector controls, Dataverse capacity, Managed Environments, platform hygiene and inventory oversight. 
• Govern application, flow, agent and automation lifecycles from demand intake and design assurance through release, adoption, support and retirement. 
• Establish enterprise application lifecycle management practices, including solution packaging, version control, pipelines, release controls and rollback readiness. 
• Lead controlled Copilot and Copilot Studio enablement through use-case intake, technical fitment, proof-of-concept validation, production-readiness review, agent lifecycle management and responsible AI guardrails. 
• Promote citizen-developer enablement through standards, reusable components, templates, learning pathways, office hours and a governed maker community. 
• Drive automation opportunities to improve employee productivity, reduce manual effort and create measurable business value. 
• Review and approve solution designs, architecture decisions, integration patterns and production releases. 

Who can apply

• Review and approve solution designs, architecture decisions, integration patterns and production releases. 
• Monitor adoption, usage, AI credit consumption, capacity, licensing and cost optimisation, and provide chargeback or show back inputs where applicable. 
• Provide technical leadership and service ownership oversight for Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams. 
• Guide L2 and L3 support teams on complex incidents, recurring problems, service improvements and cross-workload dependencies. 
• Define standards for communication, collaboration, content management, sharing, lifecycle management and operational support. 
• Ensure platform capabilities align with business, security, compliance, reliability and user-experience requirements. 
• Track Microsoft roadmap changes, Message Centre updates, service health, feature retirements and sunset announcements, and coordinate readiness and mitigation actions. 
• Support migrations, tenant consolidations, integrations and business-transformation initiatives where required. 

About Wabtec

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