True Balance

Payments Operations Intern

InternshipIn OfficeIndore, Madhya Pradesh4 months8K/mo8 openingsImmediate / Rolling

About this internship

True Balance has an open Payments Operations Intern position in Indore for motivated freshers and final-year students. You will work on live payments operations projects and finish with something you can genuinely talk about in interviews. About the role As a Payments Operations Intern at True…

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Skills you'll use

UPI / NEFT / IMPS FlowsSettlement ReconciliationChargeback BasicsException QueuesMS ExcelSQL BasicsNPCI File FormatsDispute HandlingProcess DocumentationData Accuracy

What you'll do

Work on monitoring UPI/NEFT/card flows, clearing exceptions and reconciling settlement files alongside the core team
Apply UPI / NEFT / IMPS Flows, Settlement Reconciliation, Chargeback Basics, Exception Queues to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Com, BBA, M.Com or MBA (Finance)
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of UPI / NEFT / IMPS Flows, Settlement Reconciliation, Chargeback Basics (or a genuine willingness to learn them)
Exposure to Exception Queues, MS Excel, SQL Basics is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Indore, Madhya Pradesh or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough

About True Balance

True Balance operates in the consumer lending sector and has an active presence in Indore. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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