Staff Site Reliability Engineer

About this role

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Skills you'll use

What you'll do

• Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities.
• Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap.
• Participate in defining, evolving, and managing SLOs for several teams within your product area.
• Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components.
• Complete projects to optimize and tune on-call experience for your engineering teams.
• Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.
• Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly.
• Work closely with the developer infrastructure teams to expedite development infrastructure adoption of tools to advance your reliability roadmap by identifying needs for your supported engineering teams, and contributing back features and bug fixes when needed.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvement

Who can apply

• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvement
• Participate in and continually improve our global IRC (incident response coordination) for all products.
• Drive root cause identification and issue resolution with the teams.
• Work inside of a fast-paced iterative environment.
• Hire & Mentor new team members.
• Cloud native application development experience leveraging best practices and design patterns
• Strong debugging and trouble-shooting skills across the entire technology stack

About Sumo Logic

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