SquadStack

Customer Support Associate (Entry Level)

Job · Full-timeHybridNoida0-2 years6 openingsImmediate / Rolling

About this role

SquadStack is hiring a Customer Support Associate (Entry Level) for its Noida team. SquadStack is a technology-driven sales and telecalling outsourcing company combining AI-powered voice agents, trained tele-callers and workflow orchestration to run customer conversations for brands. It is…

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Skills you'll use

CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking

What you'll do

Handle customer queries via calls, chat and email professionally
Resolve issues and escalate complex cases appropriately
Maintain accurate records in CRM systems
Meet quality and productivity targets
Share feedback to improve the customer experience
Collaborate with team leads and other departments

Who can apply

Excellent verbal and written communication
Customer-first attitude and patience
Basic computer and CRM proficiency
Willingness to work in shifts (for some roles)
Problem-solving and multitasking ability
Eagerness to learn

Perks & benefits

Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers

About SquadStack

SquadStack is a technology-driven sales and telecalling outsourcing company combining AI-powered voice agents, trained tele-callers and workflow orchestration to run customer conversations for brands. It is headquartered in Sector 3, Noida.

Visit SquadStack’s official website ↗

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