Smartworks

Product Operations Intern

InternshipIn OfficeJorhat, Assam3 months20K/mo2 openingsImmediate / Rolling

About this internship

Smartworks has an open Product Operations Intern position in Jorhat for motivated freshers and final-year students. You will work on live product operations projects and finish with something you can genuinely talk about in interviews. About the role As a Product Operations Intern at Smartworks…

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Skills you'll use

Process DesignJira & ConfluenceRelease CoordinationCustomer Feedback LoopsSQL BasicsExcelDocumentationCross-team CoordinationReportingProduct Metrics

What you'll do

Work on the rituals, tooling and feedback loops that keep a product team from re-deciding everything weekly alongside the core team
Apply Process Design, Jira & Confluence, Release Coordination, Customer Feedback Loops to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Process Design, Jira & Confluence, Release Coordination (or a genuine willingness to learn them)
Exposure to Customer Feedback Loops, SQL Basics, Excel is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Jorhat, Assam or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3HR discussion — stipend, start date, expectations and offer

About Smartworks

Smartworks operates in the healthcare sector and has an active presence in Jorhat. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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