SmartQ

Customer Insights & CRM Analytics Intern

InternshipIn OfficeThiruvananthapuram, Kerala3 months14K/mo11 openingsImmediate / Rolling

About this internship

Start your career in customer analytics and segmentation with SmartQ as a Customer Insights & CRM Analytics Intern in Thiruvananthapuram. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Insights &…

Similar internships hiring now

View all

Not quite right? These internships in Thiruvananthapuram, Kerala match the same skills — apply to a few to improve your chances.

React & TypeScript Frontend Intern

Kotak Mahindra Bank

In OfficeThiruvananthapuram, Kerala13K/mo

Apply

Microservices Developer Intern

JetSynthesys

In OfficeThiruvananthapuram, Kerala16K/mo

Apply

Reporting & Dashboard Analyst Intern

Optum

HybridThiruvananthapuram, Kerala11K/mo

Apply

Operations Data Analyst Intern

Locus.sh

In OfficeThiruvananthapuram, Kerala11K/mo

Apply

Skills you'll use

SQLCustomer Segmentation (RFM)Churn & Retention AnalysisExcelCRM Data (Salesforce / Zoho)Cohort AnalysisPower BISurvey AnalysisCustomer Lifetime Value (CLV)Insight Presentation

What you'll do

Work on segmenting customers, measuring retention and explaining why people churn alongside the core team
Apply SQL, Customer Segmentation (RFM), Churn & Retention Analysis, Excel to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Sc (Statistics / Economics), B.E./B.Tech or B.Com
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of SQL, Customer Segmentation (RFM), Churn & Retention Analysis (or a genuine willingness to learn them)
Exposure to Excel, CRM Data (Salesforce / Zoho), Cohort Analysis is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Thiruvananthapuram, Kerala or willing to work from there for the internship period

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationBroad ownership and direct exposure to founders and senior decision-makers

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3Discussion with the hiring manager on the role and your fit
4HR discussion — stipend, start date, expectations and offer

About SmartQ

SmartQ operates in the foodtech saas sector and has an active presence in Thiruvananthapuram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit SmartQ’s official website ↗

Apply Now Find internships at SmartQ

Searching for “SmartQ internships” or “internship at SmartQ”? You’re in the right place.