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Shivalik Small Finance Bank logo — Shivalik Small Finance Bank Payments Operations Intern at Shivalik Small Finance Bank
Shivalik Small Finance Bank

Payments Operations Intern

InternshipHybridPune, Maharashtra3 months15K/mo5 openingsImmediate / Rolling
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About this internship

Shivalik Small Finance Bank is hiring a Payments Operations Intern in Pune — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to payments operations rather than a certificate-only programme. About the role As a Payments Operations Intern at Shivalik…

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Skills you'll use

UPI / NEFT / IMPS FlowsSettlement ReconciliationChargeback BasicsException QueuesMS ExcelSQL BasicsNPCI File FormatsDispute HandlingProcess DocumentationData Accuracy

What you'll do

  • Work on monitoring UPI/NEFT/card flows, clearing exceptions and reconciling settlement files alongside the core team
  • Apply UPI / NEFT / IMPS Flows, Settlement Reconciliation, Chargeback Basics, Exception Queues to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed B.Com, BBA, M.Com or MBA (Finance)
  • Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of UPI / NEFT / IMPS Flows, Settlement Reconciliation, Chargeback Basics (or a genuine willingness to learn them)
  • Exposure to Exception Queues, MS Excel, SQL Basics is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Pune, Maharashtra or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment

About Shivalik Small Finance Bank

Shivalik Small Finance Bank operates in the small finance bank sector and has an active presence in Pune. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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