Scaler

Operations Executive

Job · Full-timeIn OfficeGuwahati, Assam0–2 years26K/mo2 openingsImmediate / as per notice period

About this role

Scaler is hiring a Operations Executive in Guwahati. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role In this role you will be…

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Skills you'll use

Process ExecutionAdvanced ExcelSOP DocumentationCoordinationIssue ResolutionReportingVendor CoordinationData AccuracyTime ManagementEscalation Handling

What you'll do

Run daily operational processes to agreed service levels
Track and resolve exceptions and escalations
Maintain SOPs and update them when reality changes
Coordinate with internal teams and vendors
Report on operational metrics
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Process Execution, Advanced Excel, SOP Documentation
Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Guwahati, Assam or willing to relocate

Perks & benefits

Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time

Interview & selection process

4 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Short introductory call with the recruiter about your background and interest
3Technical or practical round based on the day-to-day work of the role
4HR discussion — compensation, notice period, joining date and offer roll-out

About Scaler

Scaler operates in the tech upskilling sector and runs an active team in Guwahati. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Scaler works…

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