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SAS Research & Development India logo — SAS Research & Development India Technical Support Intern at SAS Research & Development India
SAS Research & Development India

Technical Support Intern

InternshipHybridPune, Maharashtra6 months16K/mo3 openingsImmediate / Rolling

About this internship

Join SAS Research & Development India in Pune as a Technical Support Intern. This entry-level internship is built for candidates eager to turn classroom knowledge into hands-on, business-facing experience. As a Technical Support Intern, you will work closely with experienced professionals in a…

Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

  • responding to technical support tickets
  • troubleshooting and resolving issues
  • escalating and documenting bugs
  • guiding users through solutions
  • maintaining knowledge-base articles
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
  • Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Networking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at SAS Research & Development India reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with SAS Research & Development India.

About SAS Research & Development India

SAS Research & Development India operates in the analytics software space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as…
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