Senior IT Analyst

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Skills you'll use

What you'll do

• As a Senior End User Support Analyst, you will work within the global IS function to provide support to our colleague for IT systems and assets. Assisting with Installations, upgrades and fixes you will be able to provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software in an enterprise environment as well as a good understanding of network maintenance.

Who can apply

• Must have minimum 10-year experience as Lead/L2 IT Support Engineer in an enterprise environment.
• Must have good knowledge of installation and troubleshooting of Windows client software and Microsoft office products.
• Experience in managing IT Assets.
• Excellent verbal and written communication skills.
• Ability to convey technical information to non-technical users successfully.
• Able to manage priorities under pressure
• Desired knowledge of networking, including Wi-Fi, routers, switches, VPN.
• Experience in working in an agile organization that is fast moving and requires a can-do attitude
• Experience in working across all levels of an organization
• Additional Information

About Renesas Electronics

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