IT Support Engineer

About this role

Not quite right? These jobs in Chennai, Tamil Nadu match the same skills — apply to a few to improve your chances.

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Skills you'll use

What you'll do

• Resolve user hardware, software and access issues
• Manage onboarding and offboarding of equipment and accounts
• Maintain asset records accurately
• Escalate infrastructure problems with diagnostics attached
• Write knowledge base articles for repeat issues
• Flag risks and blockers early rather than at the deadline
• Keep your tracker and status honest, including when something has slipped

Who can apply

• Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
• 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
• Working knowledge of Windows & macOS Support, Active Directory, Networking Basics
• Comfort with a ticketing system, endpoint management and Active Directory, and the ability to pick up an unfamiliar tool without waiting to be taught it
• The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
• Attention to detail, ownership and the discipline to document your work
• Based in Chennai, Tamil Nadu or willing to relocate

Perks & benefits

Interview & selection process

5 rounds — typical selection flow for this role:

1. 1Resume screening and profile shortlisting by the talent acquisition team
2. 2Short introductory call with the recruiter about your background and interest
3. 3Technical or practical round based on the day-to-day work of the role
4. 4Take-home exercise or live problem-solving discussion
5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Redington

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