Portea Medical

Customer Support Intern

InternshipIn OfficeThiruvananthapuram, Kerala6 months24K/mo4 openingsImmediate / Rolling

About this internship

Start your career in customer support operations with Portea Medical as a Customer Support Intern in Thiruvananthapuram. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Support Intern at Portea…

Similar internships hiring now

View all

Not quite right? These internships in Thiruvananthapuram, Kerala match the same skills — apply to a few to improve your chances.

FP&A Intern

Affirm India

In OfficeThiruvananthapuram, Kerala21K/mo

Apply

AI Research Intern

CoinSwitch

HybridThiruvananthapuram, Kerala49K/mo

Apply

HR Intern

LendingKart

In OfficeThiruvananthapuram, Kerala

Apply

API & Microservices Developer Intern

HealthifyMe

In OfficeThiruvananthapuram, Kerala26K/mo

Apply

Skills you'll use

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

What you'll do

Work on resolving real customer issues and fixing the reasons they recur alongside the core team
Apply Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting, SLA & Escalation Management to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Thiruvananthapuram, Kerala

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer

About Portea Medical

Portea Medical operates in the technology sector and has an active presence in Thiruvananthapuram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit Portea Medical’s official website ↗

Apply Now Find internships at Portea Medical

Searching for “Portea Medical internships” or “internship at Portea Medical”? You’re in the right place.