OpenGov

Salesforce System Administrator

Job · Full-timeIn OfficePune6+ years1 opening

About this role

OpenGov is hiring for Salesforce System Administrator in Pune. This opening was published by OpenGov on their official careers board (Ashby) on 3 July 2026 and was confirmed live on 14 September 2026. Job details • Company: OpenGov • Role: Salesforce System Administrator • Location: Pune (as…

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Skills you'll use

GitAgileSalesforceAccountingProject ManagementCommunicationProcurement

What you'll do

System Administration: Manage users, roles, profiles, forecasts, territory management and permission sets across the Salesforce ecosystem.
Salesforce CPQ & Sales/Service Cloud: Hands-on experience configuring and customizing Salesforce (Sales Cloud, Service Cloud, CPQ) and integrated ERP systems (NetSuite) to support global GTM operations.
Configuration & Automation: Build and maintain automation using point and click tools such as Flows, Lightning App Builder, Approval processes, etc. Should be able to configure, maintain and support Marketo, Outreach, Leandata, Gong, etc. GTM tools.
Salesforce Agentforce/ AI: Knowledge & experience with configuring and deploying AI facilitated development.
Data Management: Perform data migration, cleaning, and manipulation using Data Loader, other tools. Support data integrity through validation rules, duplicate management, and cleansing activities.
DevOps: Utilize Git/DevOps tools for environment management (Sandbox to Production deployments).
Security: Ensure data and system integrity, governance, and security. Knowledge of Salesforce Shield.
Project Management: Triage and resolve end-user support tickets and system issues. Contribute to Agile ceremonies including sprint planning and retrospectives. Assist with UAT, documentation, and training during system releases.
Documentation: Document business processes and technical configurations in Confluence.
Communication: Communicate effectively and collaborate with cross-functional teams to support enhancements and new functionality.

Who can apply

6+ years of experience as a Salesforce Administrator.
Strong knowledge of the Salesforce/ SaaS ecosystem.
Proficiency in configurations and customizations using point and click tools.
Experience with Commercial Applications/ GTM tools like NetSuite, Marketo, Outreach, LeanData, Gong, etc.
Ability to work independently and within a global, cross-functional team.
Excellent problem-solving and communication skills.
Bachelor’s/ Master’s degree in Computer Science, Business, or a related field.
Salesforce Certified Administrator. Advanced Administrator and AI Certifications is a plus.
Good to have knowledge of Apex.

Perks & benefits

Enjoy an award-winning workplace with the benefits to match, including:Comprehensive healthcare options for individuals and familiesFlexible vacation policy and paid company holidays401(k) with company matchPaid parental leave, wellness stipends, and HSA contributionsProfessional development and growth opportunitiesA collaborative office environment with weekly catered lunches.

About OpenGov

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust…

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