Observe.AI

CRM Analytics Intern

InternshipWork from HomeKolkata, West Bengal2 months17K/mo15 openingsImmediate / Rolling

About this internship

Observe.AI has an open CRM Analytics Intern position in Kolkata for motivated freshers and final-year students. You will work on live customer and CRM analytics projects and finish with something you can genuinely talk about in interviews. About the role As a CRM Analytics Intern at Observe.AI…

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Skills you'll use

CRM AnalyticsSalesforce or HubSpotPipeline AnalysisCustomer SegmentationSQLAdvanced ExcelCohort AnalysisDashboardsData HygieneReporting

What you'll do

Work on analysing the pipeline and customer base to work out which segments are worth the sales team’s time alongside the core team
Apply CRM Analytics, Salesforce or HubSpot, Pipeline Analysis, Customer Segmentation to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.Sc (Statistics)
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of CRM Analytics, Salesforce or HubSpot, Pipeline Analysis (or a genuine willingness to learn them)
Exposure to Customer Segmentation, SQL, Advanced Excel is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Kolkata, West Bengal or willing to work from there for the internship period

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects

About Observe.AI

Observe.AI operates in the artificial intelligence sector and has an active presence in Kolkata. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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