Professional Services Engineer, Actimize

About this role

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Skills you'll use

What you'll do

• Develop, configure, and customize product features according to solution designs and enterprise software standards.
• Implement and configure NICE Actimize applications for customer-specific requirements.
• Setup new environments and deploy solutions across development, testing, and production environments.
• Independently develop and deliver enterprise-grade software features and functionalities.
• Participate in solution design discussions and technical implementation planning.
• Support customers by troubleshooting and resolving functional and technical issues.
• Work directly with customer stakeholders to understand business requirements and translate them into effective technical solutions.
• Collaborate with R&D, Professional Services, Customer Support, and other internal teams to ensure successful delivery outcomes.

Who can apply

• Participate in customer deployments and occasionally support customer engagements across different time zones.
• Develop utilities, tools, and automation solutions that improve delivery efficiency and operational scalability.
• Collaborate with cross-functional teams within Agile and Waterfall delivery methodologies.
• Identify opportunities to improve processes, tools, and implementation practices.
• Maintain high-quality standards while working in a fast-paced and dynamic environment.
• BE/B.Tech or equivalent degree with relevant practical experience.
• 4 to 6 years of experience in software implementation, customization, or enterprise application development.
• Strong hands-on experience with SQL and PostgreSQL databases.

About NICE

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