Mu Sigma

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Join Mu Sigma in Chennai as a Technical Support Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time resolving technical issues and supporting users, learn directly from industry practitioners…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

Respond to and resolve support tickets
Troubleshoot software and hardware issues
Escalate and document complex issues
Guide users through solutions
Maintain support documentation
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

12 rounds

About Mu Sigma

About Mu Sigma Mu Sigma is a decision sciences and big data analytics company that helps Fortune 500 companies institutionalize data-driven decision making. It runs a large delivery center in Bengaluru (Whitefield) where its Decision Scientists work alongside its US headquarters in Chicago. Mu…

Visit Mu Sigma’s official website ↗

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