LTIMindtree

Software Support Engineer

Job · Full-timeHybridGhaziabad, Uttar Pradesh0–2 years31K/mo4 openingsImmediate / as per notice period

About this role

LTIMindtree has an opening for a Software Support Engineer in Ghaziabad. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time product support engineering role is built that way. About the role The Software Support Engineer role at…

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Skills you'll use

TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling

What you'll do

Diagnose and resolve customer-reported product issues
Reproduce problems and escalate with evidence attached
Write and maintain troubleshooting documentation
Track recurring issues and push for permanent fixes
Keep customers informed with accurate status
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Troubleshooting, SQL, Log Analysis
Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Ghaziabad, Uttar Pradesh or willing to relocate

Perks & benefits

Flexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on time

Interview & selection process

5 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Technical or practical round based on the day-to-day work of the role
3Take-home exercise or live problem-solving discussion
4Discussion with the hiring manager on how you approach problems and work with others
5HR discussion — compensation, notice period, joining date and offer roll-out

About LTIMindtree

LTIMindtree operates in the it services & consulting sector and runs an active team in Ghaziabad. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…

Visit LTIMindtree’s official website ↗

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