Billing Associate

About this role

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Skills you'll use

What you'll do

• LRN is looking for a Billing Associate to work with our Finance team. The right candidate for this role likes to work in a dynamic, fast-paced environment and enjoys collaborating with teams across the globe. The ideal candidate will be responsible for timely and accurate preparation and reconciliation of customer invoices. It is essential that this candidate brings analytical and organizational skills to best support the accounting team.

Who can apply

• Generate and send invoices to customers in accordance with contract terms in NetSuite.
• Follow up on pending POs and ensure required POs are received before invoicing.
• Follow up on milestone-based invoices to ensure timely billing as per contract terms.
• Complete W-9 forms, vendor setup documents, and customer portal registrations as required.
• Upload invoices to customer portals such as Coupa, Ariba, Serengeti, Legal Tracker, etc.
• Resolve customer billing queries promptly and provide timely responses.
• Collaborate with Sales, Customer Service, and Revenue Recognition teams to resolve billing discrepancies and issues.
• Coordinate with relevant teams for invoice adjustments related to non-renewals, terminations, restructures, product swaps, and other contract changes.
• Assist with customer account reconciliations, billing reports, and month-end close activities.
• Maintain accurate billing records and supporting documentation in NetSuite.

Perks & benefits

About LRN Corporation

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