Locus

Customer Support Intern

InternshipHybridDhanbad, Jharkhand2 months11K/mo4 openingsImmediate / Rolling

About this internship

Locus is hiring a Customer Support Intern in Dhanbad — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support operations rather than a certificate-only programme. About the role As a Customer Support Intern at Locus, your core focus will…

Similar internships hiring now

View all

Not quite right? These internships in Dhanbad, Jharkhand match the same skills — apply to a few to improve your chances.

Mobile App Developer Intern

Fiserv

HybridDhanbad, Jharkhand28K/mo

Apply

ESG / Sustainability Intern

Ambuja Cements

HybridDhanbad, Jharkhand30K/mo

Apply

ESG / Sustainability Intern

Deloitte India

In OfficeDhanbad, Jharkhand30K/mo

Apply

EHS (Environment, Health & Safety) Intern

Cochin Shipyard

HybridDhanbad, Jharkhand25K/mo

Apply

Skills you'll use

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

What you'll do

Work on resolving real customer issues and fixing the reasons they recur alongside the core team
Apply Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting, SLA & Escalation Management to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Dhanbad, Jharkhand

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment

About Locus

Locus operates in the logistics technology sector and has an active presence in Dhanbad. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

Visit Locus’s official website ↗

Apply Now Find internships at Locus

Searching for “Locus internships” or “internship at Locus”? You’re in the right place.